Artsadmin CRM system

Artsadmin CRM system

A customised customer relationship database solution for the arts sector

As the technical partner working with arts consultants Golant Media Ventures, we developed a digital solution for transforming Artsadmin’s data and relationships into a powerful organisational and marketing tool for the arts non-profit.

Based on the popular open-source system Suite CRM, we worked with Artsadmin to reinterpret and extend Suite’s native functionality and features to provide a customised experience which better fit their complex and unique organisational structure and objectives.

We developed new bespoke modules including a Projects module which tracks artistic projects through a pipeline from ‘opportunity’ through to evaluation, forming an umbrella for multiple events and an in-depth reporting view.

To ensure the CRM system was easy to maintain and always up to date, we built a custom integrations for Artsadmin’s online ticketing system Spektrix which automatically updated the system daily, and implemented an integration with Mailchimp for their email marketing services.

Octophin Digital continues to support Artsadmin and maintains the system with further exciting developments in the pipeline.